we strive for your satisfaction above all else!
We offer a FULL 30-day money-back guarantee -- absolutely no transaction fees and no restocking fee deductions! In the rare event, you wish to make a return for any reason. We make it easy for you. To complete your return, simply attach the prepaid return shipping label, which we provided for your convenience.
If 30 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange. Returned items must be in a brand new condition and in the original packaging as you received it, with all labels attached.
Not Refundable - Any item not in its original condition, damaged, or missing parts for reasons not due to our error. Any item that is returned more than 30 days after delivery, Items that were on sale and not refundable.
Refunds (if applicable)
Once your return is received and inspected. We will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, minus the return shipping cost.
Sale items (if applicable)
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
The best way to exchange your item, is to return it first and then place a new order.
If you require further assistance; don't hesitate to get in touch with us at 914-330-5184